Privacy Policy

Last updated: June 2026

Interzenex Microfinance ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using interzenexmicrofinance.online you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly (name, email, country, government ID where required), information generated by your use of the platform (transaction history, login timestamps, device information), and information from third-party identity verification partners where applicable.

2. How We Use Your Information

We use your information to operate and improve our services, verify your identity and prevent fraud, comply with applicable law and regulatory obligations, communicate with you about your account, and personalise your banking experience.

3. How We Share Your Information

We do not sell your personal information. We share data only with: financial infrastructure partners necessary to process your transactions; regulatory and law enforcement bodies when legally required; and service providers bound by confidentiality obligations who assist us in operating the platform.

4. Data Retention

We retain your information for as long as your account is active and for a period thereafter as required by applicable financial regulations (typically 7 years). You may request deletion of non-legally required data by contacting support@interzenexmicrofinance.online.

5. Security

All personal information is encrypted at rest (AES-256) and in transit (TLS 1.3+). Access is restricted to authorised personnel on a need-to-know basis, and all access is logged and audited.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise your rights, contact support@interzenexmicrofinance.online.

7. Cookies

We use essential session cookies to keep you logged in, and analytics cookies to understand how our platform is used. No advertising cookies are deployed. See our Cookie Policy for details.

8. Contact

For privacy questions or data-subject requests, contact our Data Protection Officer at privacy@interzenexmicrofinance.online.